Open Tracking has been able to optimise its data costs, gaining access to a reliable service that eliminates the reliance on a single network. This has also had a number of additional benefits, saving time and money as well as streamlining operations.
Open TrackingA reliable connection
Caburn’s Multinet roaming SIMs have ensured that Open Tracking’s devices are connected virtually anywhere. Event participants in a range of geographic locations, with varying levels of signal, can now connect to the best available network.
The solution has also driven significant cost-savings for the business – particularly in terms of staff time. James and the team no longer have to visit their local supermarket to top up their SIMs at a fixed rate, and are operating more efficiently as a result.
A managed approach
The Caburn M2M Insight Portal provides Open Tracking with complete visibility over its SIM estate, with real-time, easy-to-digest metrics – from the number of SIMs operating to estimated monthly costs.
The team can also access the portal to simplify sending instruction texts to trackers – dynamically changing the tracking time from 90 to 30-second intervals, for example. This can also be used to broadcast configuration changes to all trackers simultaneously or just to selected groups.
‘‘The nature of our business means that events will often run outside normal working hours, at weekends or during the evening,’’ said James. ‘‘If we have any queries or want to double-check on anything, the team at Caburn are always available. Having a named contact at the other end of the phone that understands your business is brilliant – the team constantly go above and beyond to help.’’